Terms and conditions

Effective March 2024
Last update: March 2024

I.Introduction

PONT provides an online platform, which is accessible through our website at https://pont.work/ (the “Site”) or via mobile application (the “App”), that connects (a) landlords and other providers of commercial office space (“ Office Providers”); and (b) individuals or businesses (each, a “Client”) seeking to rent or otherwise use office space (collectively the “ Service”).

The Service allows (a) Office Providers to advertise available commercial office space (“Space”) by creating and posting listings for such Space on the Site (“ Listings”); and (b) Clients to search for and enter into agreements to occupy the available Space directly with the Office Providers (a “Space Agreement ”).

II.Information about us

The Service is operated by or on behalf of PONT Technologies Ltd as PONT (“PONT”, “we”, “ us” and “our”). We are a limited company registered in England. Our registered company number is 15045580, and our registered office is at PONT, 23a Sandy Lane, Church Crookham, Fleet, England, GU52 8LA.

A.White Label Version

 

PONT service is also offered to our partners and customers as a white-label mobile app or web site version.

These Terms and Conditions also apply to all white-label versions of the PONT application. This includes any app versions that are branded or customised for third-party use but are powered by PONT technology. The same standards, responsibilities, and user protections govern these white-label versions as govern the PONT app.

B. Compliance with local laws

To ensure the utmost integrity and legal compliance of our services, PONT strictly adheres to the relevant laws and regulations of the United Kingdom. This includes, but is not limited to, the General Data Protection Regulation (GDPR) for data protection and privacy, as well as consumer rights and digital services regulations. PONT commits to regular reviews and updates of these Terms and Conditions to align with any changes in the legal landscape, ensuring both PONT and its users operate within the bounds of current legal standards.

III.Your personal information

Please see our Privacy and Cookies Policy www.pont.work/privacy-policy to understand how we collect, use and share information related to you.

IV.Terms and conditions that apply to our relationship with you

These “Terms and Conditions” govern the relationship between PONT and Office Providers, and between PONT and Clients (Office Providers and Clients collectively referred to in these Terms and Conditions as “you ”). It does not govern the relationship between Office Providers and Clients which shall be subject to the Space Agreement entered into by the relevant Client and Office Provider.

Your use of the Service is subject to these Terms and Conditions and by using the Service, you agree to be bound by them. You should print a copy of these terms and conditions for future reference.

These Terms and Conditions contain the only terms and conditions that apply to our relationship with you. We intend to rely on these Terms and Conditions as setting out the written terms of our agreement with you to provide the Service. Unless we expressly agree with you otherwise, any standard terms you might use will not apply to our relationship.

We reserve the right to change these Terms and Conditions from time to time, but the most current version of the Terms and Conditions will always be at https://pont.work/terms . Any changes will take effect on the date that we publish the new Terms and Conditions on the Site. Changes will usually occur because of new features being added to the Service, changes in the law or where we need to clarify our position on something. They will not affect any existing relationships between Office Providers and their Clients (such as the PONT Fee), but will affect any new Clients or Office Providers that subscribe to our Service, or any Listings posted or Space Agreements entered into after the changes take effect. Normally, we will give you some warning before the new terms become effective; however, sometimes changes will need to be made immediately, and if this happens, we will not give you any notice.

We may, at our discretion, offer incentives to Clients to use the Service. If and when we do, such incentives may be subject to additional terms and conditions.

V.Creating an account

You do not need to register to browse the Site. However, to use certain features and functionalities of the Service, such as creating a Listing or contacting an Office Provider, you must first register with us and create a PONT account (an “ Account”). You only need to register once.

To register, you must satisfy the following minimum eligibility criteria:

  • You must be at least 18 years of age; and
  • Be authorised by the company that you work for to (i) in the case of an Office Provider, create a listing or (ii) in the case of a Client, express an interest in any Space.

You are responsible for ensuring you satisfy all of the minimum eligibility criteria set out above before registering with us. By doing so, you confirm that you meet all of the minimum eligibility criteria.

To register, you must provide us with accurate, complete and up-to-date contact information, including name, email address and any other relevant information we may require for registration purposes.

You are responsible for the information you provide to us. You must promptly update your Account information online in the event of any changes to this information. PONT reserves the right to suspend or terminate your Account and your access to the Service if any information provided proves not to be accurate or current.

If you are registering as an organisation rather than in your personal capacity, you must have the necessary authority, power and right fully to bind the legal entity or organisation on whose behalf you wish to be granted access to the Service. If you are not authorised to bind that legal entity or organisation, you must not attempt to register. By registering, you represent and warrant to us that you are duly authorised.

When you register for an Account with us, you will be asked to create a username and password. You must keep your password confidential at all times and use it only to access and use your Account and not for any other purpose. You are the only authorised user of your Account and, accordingly, you must not disclose your password to anyone else. You should contact us immediately upon discovering any unauthorised use of your Account or error in the operation of your password. You will be responsible for all activity that occurs on your Account. Any breach of these Terms and Conditions and any use of your Account by anyone to whom you disclose your password will be treated as if the breach or use had been carried out by you and will not relieve you of your obligations to us. We reserve the right to require you to alter or replace your passwords at any time at our sole discretion.

VI.Enquiries and Viewings

As a client, your direct relationship with the Office Provider is key. While you'll find spaces listed on our platform, it's essential to remember that we at PONT facilitate connections. Still, the details and accuracy of listings are the responsibility of each Office Provider. To ensure a space meets your expectations, we encourage you to take a proactive approach: use our service's features to make enquiries or contact us directly at PONT for guidance. Additionally, arranging a Viewing is an excellent way to assess the space personally.

We at PONT are committed to providing a reliable platform where Office Providers can showcase their spaces. However, the responsibility for verifying the information and suitability of a space rests with you, the client. Our role is to support and assist in this process, making it as smooth and straightforward as possible. Together, we aim to help you find a space that aligns with your needs, without the process feeling daunting or overwhelming.

VII.Entering into a Space Agreement

We will advise the Office Provider of Clients interested in their Space through the applicable functionality on the Service or by contacting the Office Provider directly.

The Office Provider is responsible for reviewing and confirming a Client's suitability before entering into a Space Agreement, including by conducting any checks or obtaining any references.

The Office Provider will be the only responsible for contacting the Client directly and entering into a Space Agreement with the Client where appropriate. PONT may assist in this respect at its discretion but does not determine or negotiate any terms of the Space Agreements entered between Office Providers and Clients and isn't in any form a part of the agreement between the Client and Office Provider.

PONT itself is not a party to any agreements between the Office Providers and Clients in connection with any Space, nor is PONT an owner, lessor, licensor, manager, or insurer of any Space. PONT therefore has no control over and disclaims all liability in respect of the conduct of Office Providers, Clients and other users of the Site and Service or any Space, including with respect to non-payment of any amounts due to Office Providers by Clients under a Space Agreement or any non-conformity of a Space with the descriptions or pictures provided in a Listing.

You must (whether you are a Client or an Office Provider) keep PONT informed about any Space Agreement you enter into (including any amendments or termination).

You agree to provide such feedback, rankings and reviews as PONT may reasonably request in respect of any Space Agreement and/or Space.

You must ensure that any feedback you provide conforms with these Terms and Conditions, including ensuring that it does not contain any Prohibited Content (as defined below).

VIII.Your right to use the Service

You agree that you will not, nor allow anyone else to, use your Account:

  • to interfere with or disrupt the provision of the Service or use the Service in a way that interferes with anyone else’s use of the Service;
  • to further any criminal or fraudulent activity or to impersonate another person;
  • to breach the rights of any person (including, but not limited to, rights of privacy and intellectual property rights); or
  • otherwise in breach of any acceptable use guidelines that we may issue occasionally.

Except to the extent expressly set out in these Terms and Conditions, you are not allowed to:

  • download and store the Service, or any content made available through the Service on a server or other storage device or create an electronic database by systematically downloading and storing all of the content of the Service;
  • remove or change any content of the Service or attempt to circumvent security or interfere with the proper working of the Service or the servers on which it is hosted; or
  • create links to the Service from any other website, without our prior written consent, although you may link from a website that is operated by you provided the link is not misleading or deceptive and fairly indicates its destination, you do not imply that we endorse you, your website, or any products or services you offer, you link to (and do not frame or replicate) the home page of the Service, and the linked website does not contain any content that is unlawful, threatening, abusive, defamatory, pornographic, obscene, vulgar, indecent, offensive or which infringes on the intellectual property rights or other rights of any third party.

You must only use the Service and anything available from the Service for lawful purposes (complying with all applicable laws and regulations), in a responsible manner, and not in a way that might damage our name or reputation or that of any of our affiliates.

IX.Intellectual property rights

All intellectual property rights in the Service and any content made available through the Service (including any content, text, graphics, software, photographs and other images, videos, sound, trade marks and logos) are owned by us or our licensors. We give you permission to use these materials and content for the sole purpose of using the Service following these Terms and Conditions.

Your right to use the Service is personal to you, and you are not allowed to give this right to anyone else. Your right to use the Service does not stop us from giving other people the right to use the Service.

Except as expressly set out here, nothing in these Terms and Conditions gives you any rights in respect of any intellectual property owned by us or our licensors and you acknowledge that you do not acquire any ownership rights by downloading content from the Service. In the event you print off, copy or store pages from the Service (only as permitted by these Terms and Conditions), you must ensure that any copyright, trade mark or other intellectual property right notices contained in the original content are reproduced.

X. User Content

You confirm that any images, text or information that you upload to the Service, including any reviews that you post about Office Providers, Office Providers spaces or Clients (collectively, your “ User Content”), will not:

  • contain, transmit, distribute, link to or otherwise make available, or advertise or promote any content that infringes any intellectual property rights or data protection, privacy or other rights of any other person, is defamatory or in breach of any contractual duty or any obligation of confidence, is obscene, sexually explicit, threatening, abusive, harassing, inciteful of violence or hatred, blasphemous, discriminatory (on any ground), liable to cause anxiety, alarm or embarrassment, knowingly false or misleading, or that does not comply with all applicable laws and regulations or is otherwise objectionable (“ Prohibited Content”);
  • impersonate any person or entity or otherwise misrepresent your relationship with any person or entity;
  • contain, transmit or distribute any unsolicited or unauthorised advertising, marketing or promotional material or other form of solicitation (spam); or
  • transmit or distribute any virus and/or other code that has contaminating or destructive elements.

We do not claim ownership of any User Content that you upload to our Service, and ownership will remain with you and any third party whose content you include in your User Content. You agree that, by uploading any User Content, you grant us and our affiliates a perpetual, irrevocable, worldwide, non-exclusive, royalty-free and fully sub-licensable right and licence to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such User Content (in whole or part) and/or to incorporate it in other works in any form, media or technology, for marketing purposes, and you waive any moral rights you may have in, or to be identified as the author, of such User Content.

You must ensure that you have all the relevant rights to grant us the licence in paragraph X for any content owned by a third party that you include in your User Content and that your User Content will not otherwise infringe any other party’s rights.

Our right to use your User Content does not in any way affect your privacy rights. Please see our Privacy Policy www.pont.work/privacy-policy, which provides information on how we use your personal information.

Whilst we do not pre-screen User Content, we reserve the right, in our sole discretion, to monitor and delete, edit or modify any User Content submitted by you and/or to close any topic, page, group or remove any Listing at any time without notice to you.

A. Sharing of Information Policy

Public Sharing: Information you share on our platform can be seen, copied, and used by others.

User Controls: We provide settings to manage who sees your information but cannot control how others may further share it.

Privacy Protection: We do not share your email address, physical address, or phone number at any point.

 

Remember, you are responsible for the information you share. Choose wisely.

XI.Confidentiality

Each party undertakes that it shall not at any time disclose to any person any confidential information concerning the business, affairs, customers, clients or suppliers of the other party.

Each party may disclose the other party’s confidential information:

  • to its employees, officers, representatives, subcontractors or advisers who need to know such information for the purposes of carrying out the party’s obligations under these Terms and Conditions. Each party shall ensure that its employees, officers, representatives, subcontractors or advisers to whom it discloses the other party’s confidential information comply with this paragraph 15; and
  • as may be required by law, a court of competent jurisdiction or any governmental or regulatory authority.

Neither party shall use the other party’s confidential information for any purpose other than to perform its obligations under these Terms and Conditions.

XII.Service suspension and termination

PONT may, with or without prior notice, terminate these Terms and Conditions or suspend and/or terminate any Service and/or your use of your Account if:

  • you have breached any of these Terms and Conditions;
  • you fail to pay any correctly billed charges when due;
  • you become insolvent or make composition with your creditors or petition for your own bankruptcy or have a bankruptcy petition presented against you, or are subject to any event or proceedings which are equivalent or substantially similar under any applicable jurisdiction; or

PONT may also terminate these Terms and Conditions or terminate any Service and/or your use of your Account provided we give you reasonable notice of our intention to do so.

If you have breached these Terms and Conditions, PONT may take such action as it deems appropriate. Such a breach by you may result in our taking, with or without notice, all or any of the following actions:

  • issue of a warning to you;
  • immediate, temporary or permanent removal of any content submitted by you;
  • immediate, temporary or permanent withdrawal of your right to use any Service;
  • legal proceedings against you for reimbursement of all recoverable loss and damage resulting from the breach; and/or
  • disclosure of all relevant information to law enforcement authorities as we reasonably feel is necessary.

The responses described above are not limited, and PONT may take any other action it deems appropriate.

You may also terminate your Account at any time by emailing us at [email protected]  and including “Delete Account” in the subject line. You may ask previously to download all of your data prior the deletion.

Upon termination of these Terms and Conditions or Service or your Account, for any reason:

  • all rights granted to you under these Terms and Conditions will immediately cease;
  • you must promptly discontinue all use of the relevant Service; and
  • you must pay PONT all outstanding amounts that you owe to PONT.

XIII.Our liability

Nothing in these Terms and Conditions shall limit or exclude PONT’s liability to you:

  • for death or personal injury caused by PONT’s negligence;
  • for fraudulent or untruthful misrepresentation;
  • for any other liability that, by law, may not be limited or excluded.

In no event shall PONT be liable to you for indirect or consequential losses or any loss of profit, revenue, contracts, data, goodwill or other similar losses. In any event, any liability we do have for losses you suffer arising from these Terms and Conditions shall not exceed the charges payable by you for the relevant Service in that 12-month period and is strictly limited to losses that were reasonably foreseeable. To the extent that you have not paid us anything, we will have no responsibility to you whatsoever.

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms and Conditions that is caused by events outside our reasonable control.

PONT may, from time to time, with or without prior notice, temporarily suspend the operation of the Service and/or the Site (in whole or in part) for repair or maintenance work or in order to update or upgrade any contents, features or functionality. In addition, due to the nature of the Internet and technology, the Service is unfortunately provided on an “as available” and “as is” basis. This means that we are unable to promise that your use of the Service will be uninterrupted, without delays, error-free or meet your expectations and we do not give any commitment relating to the performance or availability of the Service in these Terms and Conditions and, to the extent we are able to do so, we exclude any commitments that may be implied by law.

Since PONT itself is not a party to any agreements entered into between the Office Providers and Clients in connection with any Space, we will have no liability in respect of the Space or Space Agreement, including:

  • any non-payment of any Space Fees or other charges payable by the Client to the Office Provider;
  • any damage to any Space caused by a Client or by any other person;
  • any losses suffered by a Client as a result of the unsuitability of, or any defect in, the Space.

Whilst we try to make sure that all information provided through the Service (other than any User Content) is correct, it is not intended to amount to authority or advice on which reliance should be placed. You should check with us or the relevant information source before acting on any such information. In addition, as we do not own or produce any User Content or other third party content made available on our Service, we cannot be responsible for it in any way. You agree that your use of any content made available to you on the Service is on an 'as is' and 'as available' basis and at your sole risk.

Except to the extent provided expressly herein, we make or give no representation or warranty as to the accuracy, completeness, currency, correctness, reliability, integrity, quality, fitness for purpose or originality of any content of the Service and, to the fullest extent permitted by law, all implied warranties, conditions or other terms of any kind are hereby excluded and we accept no liability for any loss or damage of any kind incurred as a result of you or anyone else using the Service or relying on any of its content.

We cannot and do not guarantee that any content of the Service will be free from viruses and/or other code that may have contaminating or destructive elements. It is your responsibility to implement appropriate IT security safeguards (including anti-virus and other security checks) to satisfy your particular requirements as to the safety and reliability of content.

XIV.Complaints, notice and takedown policy

Complaints about any User Content, or any other content available through the Service, must be sent to [email protected] and must contain details of the specific User Content giving rise to the complaint.

Any person may contact us by sending us notice (an “ Infringement Notice”) if any of the User Content or other content available through the Service infringes their rights. The Infringement Notice should be sent by email to [email protected] Please provide the following information in the Infringement Notice:

  • your name and contact details;
  • a statement explaining in sufficient detail why you consider that the content available through the Service infringes your rights or fails to comply with these Terms and Conditions; and
  • a link to or such other means of identifying the problematic content.

We will take the action that is appropriate depending on the nature of the Infringement Notice or complaint, and will aim to respond to you within a reasonable period of time on the action we propose to take.

In the event of a dispute arising from or related to these Terms and Conditions, parties shall initially attempt to resolve the matter amicably through direct negotiation. If such negotiation fails, the parties agree to engage in good faith mediation before resorting to litigation. All disputes shall be governed by and construed in accordance with the laws of the United Kingdom, and parties agree that legal proceedings, if necessary, shall be conducted in the UK courts.

 

XV. External links

The Service may, from time to time, include links to external sites, which may include links to third party offers and promotions. We include these to provide you with access to information, products or services that you may find useful or interesting. We are not responsible for the content of these sites or for anything provided by them and do not guarantee that they will be continuously available. The fact that we include links to such external sites does not imply any endorsement of or association with their operators or promoters.

XVI.Changes to the Service

We may change and improve the format and content of the Service from time to time, to provide you with new and innovative features and services and to reflect changing technologies, tastes, behaviours and the way people use the Internet and the Service.

In order to do this, we may need to update, reset, stop offering and/or supporting a particular part of the Service, or feature relating to the Service (“ changes to the Service ”). These changes to the Service may affect your past activities on the Service, features that you use, your User Content and any other information you submit to the Service (“ Service Elements”). Any changes to the Service could involve your Service Elements being deleted or reset.

You agree that a key characteristic of the Service is that changes to the Service will take place over time and this is an important basis on which we grant you access to the Service. Once we have made changes to any part of the Service, your continued use of the Service will show that you have accepted any changes to the Service. You are always free to stop using the Service.

XVII. General

You may not transfer or assign any or all of your rights or obligations under these Terms and Conditions.

All notices given by you to PONT must be given in writing to the address set out at the end of these Terms and Conditions. PONT may give notice to you at either the email or postal address you provide to PONT when registering on the Site.

If PONT fails to enforce any of its rights, that does not result in a waiver of that right.

If any provision of these Terms and Conditions is found to be unenforceable, all other provisions shall remain unaffected.

These Terms and Conditions may not be varied except with PONT’s express written consent.

These Terms and Conditions and any document expressly referred to in them represent the entire agreement between you and PONT in relation to the subject matter of any agreement. PONT is required by law to advise you that agreements may be concluded in the English language only and that no public filing requirements apply.

These Terms and Conditions shall be governed by English law. You agree that any dispute between you and PONT regarding these Terms and Conditions or any agreement will only be dealt with by the English courts.

XVIII. Contacting PONT

Please submit any questions you have about these Terms and Conditions, or any complaint or concern in relation to any Service by email to [email protected] or write to PONT at: PONT Technologies Ltd 23a Sandy Lane, Church Crookham, Fleet, England, GU52 8LA